- Are parking spaces available?
- There is a car park attached to the hotel.
- Is there a lift in the facility?
- No elevators are available. You will need to use the stairs to get around.
- I am in a wheelchair, can I stay overnight?
- Wheelchair users need to be accompanied by an escort.
- Are there any tourist attractions within walking distance?
- The Okada Museum of Art is a 6-minute walk from the hotel.
- Is the museum barrier-free?
- Sorry, the hotel is not barrier-free.
- Are smoking rooms/spaces available?
- There is a SMOKING BAR on the first floor of the hotel.
In the smoking bar you can enjoy a drink with your cigarettes.
- I have allergies or food allergies. Can you accommodate them at the meal?
- We will do our best to accommodate you, so please give us your details when you book.
- Can vegetarian meals be prepared?
- We will do our best to accommodate you, so please give us your details when you book.
- Is Wi-Fi available?
- Free Wi-Fi is available in the hotel.
- How many days in advance do cancellation fees apply?
- The cancellation policy is as follows.
20% for cancellations made 7 days before the check-in date,
401 TP3T for cancellations made five days in advance,
601 TP3T for cancellations made three days in advance,
80% for cancellations made the day before
100% for same-day cancellations and no-shows
For groups of five or more adults,
20% for cancellations 28 days before check-in date
Cancelled 14 days ago 40%,
Cancelled 7 days ago 60%,
Cancelled 3 days ago 80%,
Cancellation on the day or no-show will incur a 100% cancellation fee.
- The day of our stay is our anniversary, can we have a dessert plate?
We would also like to know if you have any suggestions unique to the anniversary. - The hotel offers dessert plates with messages, bouquets and flower arrangements.
- Whisky-infused fresh chocolate & assorted fruit
- -Fruit platter with plenty of fruit.
- Bar hotel hors d'oeuvre plate
*Served in your room at a time of your choice or in the bar with the bartender's assistance.
- Bouquets and flower arrangements
*We can prepare your room in advance or give it to you at any time of your choice.
If you have any requests other than those listed above, please feel free to contact us.
The bar hotelier and his team will ponder and make suggestions.
- Until what time can I have drinks at the bar with the free-flow plan?
- For guests staying overnight, the standard closing time is 26:00, but there are no restrictions.
If you come before 26.00, you don't have to worry about the time.
- What time can I book a private bath?
- The private baths can be booked from 6:00-27:00.
If you require a time other than the above, please contact us and we will make arrangements to the extent that we can accommodate you.
- Can you send us a menu for the bar?
- We are sorry, but we do not accept menus for delivery.
Some of the contents are listed below and we hope you will find them useful.
*Items listed on the menu.
Whisky, bourbon and brandy approx. 150 varieties (approx. 90 free-flowing)
Approx. 80 cocktails (approx. 70 free-flowing)
Wine, sparkling wine, shochu, sake and soft drinks are also available.
Many drinks not listed on the menu are also available, please ask the bartender.
- Are there any conditions for the Best Rate Guarantee?
- The best rate (lowest price) is guaranteed if the booking is made via the official website and the following conditions are met
1. comparative conditions for the Best Rate Guarantee.
■Comparison with other domestic booking websites at the time of booking.
■Comparison with the same conditions (date of stay / number of people / room type / payment method / cancellation conditions, etc.)
2. not covered by the Best Rate Guarantee
The following rates are not comparable to the Best Rate Guarantee
■Package fares with air, rail and other forms of transport.
■ Rates that are not publicly available, such as corporate contract rates.
■ Fees where the hotel cannot be involved in the amount of sales, such as sales by a travel agent.
■Rates that have been discounted using other reservation websites' own points or coupons.
■ Fees for auction sites, joint purchase sites, etc.
